Frequently Asked Spa Questions

 

Q. What part of the spa delivery and installation will I be responsible for?	A. Unless we specify otherwise, a spa will include delivery, professional orientation, and placement where you want it. You will be responsible for preparing the site, reasonable access to the site and all aspects of wiring (to the spa manufacturers specifications.) If you need help finding an electrician, we will be happy to assist you.
Q. What if I have a problem with my spa?	A. We have our own service department and service all of the spas that we sell. We also have a well-trained sales staff to address your non-technical questions.
Q. Can I leave my spa outside all winter?	A. Yes! Many of our customers feel that winter is the best time to use their spas.
Q. What if I want to drain my spa for the winter?	A. If you drain your spa for the winter, you must be sure to winterize it properly. Any water left in the spa can freeze, causing unnecessary damage.
Q. Are your spas gas or electric?	A. All of our spas we sell are electric. Due to advances in spa technology, running your spa on electric is very efficient and convenient.
Q. Will my electric bills go up? If so, how much?	A. Your electric bills will increase. The cost will depend on which brand spa you pick and the way it is engineered (All spas are not the same.) The cost to operate a spa can be as little as $20.00 a month.
Q. Do I have to change my water?	A. You should change the water every 3 - 4 months. Our sales staff would be happy to help you learn about maintaining your water.
Q. Can I use petroleum jelly to lubricate my spa o-rings?	A. No. Petroleum jelly will harden and make it difficult to remove a lid. Use silicone or Teflon lubricant specifically made for o-rings.
Q. Can I leave my spa uncovered?	A. We recommend keeping your spa covered. Heated water evaporates quickly and this can lead to moisture problems if your spa is indoors. If your spa is outside, dust, pollen and leaves can make your spa experience less enjoyable.

 

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