Frequently Asked Swimming Pool Questions

 

Q. How often should I backwash my filter?	A. Sand filters are more efficient with some debris. Bachwash when your pressure guage shows 7 - 10 pounds of pressure above normal. Water clarity will be much improved and your pool will be cleaner.
Q. Why do my children's eyes burn when swimming?	A. More than likely the pH of the pool is very low. We test your water and help you adjust it properly. This should solve your problem..
Q. When I put my solar cover on my pool, do the bubbles go up or down?	A. The bubbles go down.
Q. Why does my pool have a strong chlorine smell?	A. The Free and Total Chlorine are out of balance. Super shock it to get it back in balance.
Q. How much liquid chlorine (shock) should I use to shock my pool?	A. The recommended rate is 1 gallon for every 10,000 gallons of water.
Q. What can I do to prevent my pool from turning cloudy after heavy use from a pool party or a big rainstorm?	A. As soon as the party is over or immediately after a big storm (over 1 inch of rain) shock the pool.
Q. How often should I shock my pool?	A. Depending on usage, we recommend regular shocking once a week. If there is heavier usage, shock immediately after a big party.
Q. Can I use petroleum jelly to lubricate my pool o-rings?	A. No. Petroleum jelly will harden and make it difficult to remove a lid or replace the o-ring. Use silicone or Teflon lubricant specifically made for o-rings.
Q. Which is a better shock to use on a vinyl liner pool - liquid or powder?	A. We recommend using liquid shock. Sometimes powdered shock will not dissolve completely and will lay on the pool bottom, causing bleach marks. Also, even if the powdered shock is pre-dissolved, it may come back out of solution.
Q. How often should I test my pool water?	A. We recommend twice a week at home.
Q. How often should I bring my water in to be tested at Eastgate Pools & Spas?	A. At the very beginning of the season and the end of the season. Then once a month should be fine unless you think you have a water balance problem.
Q. How often should I change the sand in my sand filter?	A. Every three to five years or per the manufacturer's recommendation.
Q. What should I do, I have quite a bit of dirt and debris on the bottom of my pool?	A. Vacuum on waste.
Q. Do I need to fence my yard?	A. It depends on the requirements of your township or county. Please check with your specific township or county for requirements.
Q. What part of the installation am I responsible for?	A. You are responsible for knowing and following your township or country requirements, obtaining the proper permits, providing reasonable access to the installation site and for all aspects of the electrical wiring. If you need help finding an electrician, we would be happy to assist you.
Q. How early can I have my pool installed?	A. It depends on your yard and the weather. If your yard is dry and you reserve your pool early, it can be installed as early as late April or early May.
Q. Are there any alternates to chlorine tablets?	A. Yes! We hace two great alternatives. Baquacil and the ChlorEase Saltwater Chlorinator.
Q. What do you mean by "low maintenance"?	A. Baquacil requires only a weekly water check and is usually added only every 10 - 14 days. The ChlorEase Saltwater Chlorinator requires a very low salt residual to produce enough chlorine for an 18,000 gallon pool. You will not need to constantly add chlorine tablets and liquid chlorine to your pool.
Q. How long should I run my filter?	A. Filters with single speed pumps should run at least 12 - 14 hours per day, 7 days a week. Filters with 2 speed pumps should run on low 24 hours per day and are only required to run on high when vacuuming or adding water care products.
Q. Should I cover my pool when I'm not using it?	A. This depends on your personal preference. In the summer, a solar cover will retain the heat, keep debris out of your pool and save on chemical consumption. In the winter, we highly recommend that your cover your pool.
Q. How do I winterize/open my pool?	A. Our sales staff would be glad to help you with any questions regarding winterizing or opening your pool.
Q. Should I do anything after covering my pool for the winter?	A. Prolong your covers life by keeping accumulated water pumped off. After removing your cover in the spring, clean it, dry it and store it in a sealed container to keep the mice away.
Q. My pool motor is whining, should I do anything?	A. At the first sound of a pool motor's whining, take action. A new set of bearings now may save you the expense of a new motor later. Also, make sure there are no leaks at the pump seal. This is an easy and inexpensive repair.

 

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